Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and or credit card information. Users may also choose to provide us with additional information (custom jewelry orders, for example), when they use this Site or contact us directly.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Jason’s Works relies on a number of legal basises to collect Users personal information:
- To process your orders
- To improve customer service
- Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
- The email address Users provide for order processing, will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may also use your email address for indirect advertising/marketing purposes. Note that we principally rely on consent to send marketing messages, for third-party data sharing related to advertising, and, to the extent applicable, for the use of location data for advertising purposes.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your member account), as described in this policy, or as needed to provide the Services to you. If you no longer want this Site to use your information to provide the Services to you, you may close your account. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy.
If you have any questions, contact Jasons.Works Data Protection Officer, Jason Stinchfield trough the contact page or send an email to firstname.lastname@example.org.
ALL ITEMS ARE 100% GUARANTEED – YOUR SATISFACTION IS OUR PRIORITY
At Jason’s Works, we want you to be satisfied with your order. If you experience any shipment loss, damage or shortages we ask that you report them to us within 24 hours of receipt for replacement or refund. Any and all refunds given will be in the form of store credit. Please e-mail us, using the contact page of our web site, with the following information: Your name, your order number, e-mail address, mailing address, phone number and a description of the product damage or shortage.
Any scratched, altered, blemished, or broken items are not eligible for a refund or exchange unless the damage occurred during the original shipment, or unless the items were flawed during production. Original shipping charges and credit card fees (if any) are not refundable.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.